Serhs Natal Grand Hotel & Resort ★★★★★

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Serhs Natal Grand Hotel & Resort | Natal | Brazil

Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil

➤ Serhs Natal Grand Hotel & Resort | Rio Grande do Norte

You might be eligible for a Genius discount at Serhs Natal Grand Hotel Resort. To check if a Genius discount is available for your selected dates sign in.


Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Serhs Natal Grand Hotel ResortSerhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel.

The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony.

Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi.

Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries.

Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking.

The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.Distance in property description is calculated using © OpenStreetMap

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Room choices in Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel & Resort Services

Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
BathroomToilet paper Towels Private bathroom Toilet Free toiletries Hairdryer Shower Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower, Linen, Wardrobe or closet, Sea view, View, Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden, Socket near the bed, Clothes rack, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Table tennis, Children's playground, Games room, Tennis court, Desk, Flat-screen TV, Cable channels, Telephone, TV, Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Accessible parking, Invoice provided, Concierge service, Luggage storage, Express check-in/check-out, 24-hour front desk, Strollers, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge, Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box, Shuttle service Additional charge, Carbon monoxide detector, Grocery deliveries, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service, Hearing accessible, Upper floors accessible by elevator, Open all year, Opening times, Open all year, All ages welcome, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Open all year, All ages welcome, Plunge pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Fitness/spa locker rooms, Fitness classes, Fitness, Massage chair, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Public Bath, Open-air bath, Hammam Additional charge, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge, English, Spanish, Portuguese

Serhs Natal Grand Hotel & Resort Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Serhs Natal Grand Hotel Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

How do I get the best price guarantee for Serhs Natal Grand Hotel & Resort?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Serhs Natal Grand Hotel & Resort. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Serhs Natal Grand Hotel & Resort?

WiFi is available in all areas and is free of charge.

Is there free parking available at Serhs Natal Grand Hotel & Resort?

Free private parking is possible on site (reservation is not needed).

Are pets allowed at Serhs Natal Grand Hotel & Resort?

Pets are not allowed.

What is the check-in time at Serhs Natal Grand Hotel & Resort?

From 15:00

What is the check-out time at Serhs Natal Grand Hotel & Resort?

Until 12:00

100% real reviews of Serhs Natal Grand Hotel & Resort

If you have any questions regarding the facilities or services provided at Serhs Natal Grand Hotel & Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Serhs Natal Grand Hotel & Resort
Best place to relax and enjoy the beach!
Location, it was clean, food was great and friendly staff
I was happy with everything
9,0
Purpose of trip: Leisure trip
What was the highlight of Serhs Natal Grand Hotel & Resort
Good place to stay
Swimming pool, food, location
Outdated bathrooms but still clean
8,0
Purpose of trip: Leisure trip
What was the highlight of Serhs Natal Grand Hotel & Resort
Lovely beachfront hotel - had a very nice stay !
A lovely hotel on the beachfront. Staff on reception were helpful and some were able to speak English Room was clean with a huge bed, good shower and nice balcony. I had a sea view Room 443 The staff at breakfast were lovely especially the omelette chefs who greeted us with a smile & wave every day . Breakfast was plentiful with many choices The steak restaurant was very good as was the pizza restaurant. Staff were friendly and food was very good . Unfortunately the seafood restaurant was not a pleasant experience. A very long wait for food which was not of good quality . Asked for a glass of wine many times and eventually had 2 glasses with the meal but 5 gasses were put on the bill (think it was added each time we requested but not served) Service was slow(despite not being busy) and not welcoming like the other restaurants Pools are great , side tables are in need of a refurb , cocktails are weak but beers are nicely chilled. Poolside food was served quickly and was good I was given a free late checkout at 6pm which really appreciated. We also managed to change a dinner for lunch as we were half board & wanted to try other restaurants in the evening. Although they will not do this at weekends We had a lovely stay and would recommend the hotel
The one issue to improve is to have a kettle to make tea or coffee in the room. Waking up in the morning its always good to have a coffee on the balcony. When I asked I was told I can ring room service but its over 30 mins wait. When I tried I was just spoken to in Portuguese when I said i could not understand they put the phone down. No coffee arrived . Reception said the only other way was to go to the breakfast room. I didn't really want to do this in PJ's haha ! So a tip is to bring a travel kettle. Wish I had known
8,0
Purpose of trip: Leisure trip
What was the highlight of Serhs Natal Grand Hotel & Resort
Very Good
Food quality need to be improved.

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